Use your real routine.
Wear Footle through the normal standing, walking and sitting in your day.
30-Day Trial
Wear them in real life.
Your 30 days start on delivery. Normal daily wear is expected, and the shoes do not need to remain unused or resaleable.
For Founder Edition orders shipped within Switzerland.
30 days from delivery.
The Trial begins when your parcel is delivered, not when you order.
Resale-ready is not required.
The shoes do not need to remain unused or resaleable.
Footle provides the label.
For the first Founder Edition Trial return or exchange within Switzerland, after we confirm your request.
The point of the Trial
The Trial is for wearing, not keeping the pair resale-ready.
Use the shoes to learn whether the fit works in your actual day. Normal daily-wear trial use is part of the policy. Keep the shoebox and included packaging where practical.
Starting a return or exchange
Three steps after you decide.
Contact Footle before posting anything. We will confirm the correct return path and address.
Contact us within 30 days.
Email Footle before sending the pair back. support@footle.ch
Include the order details.
Send your order number, size, color, and whether you want a return or exchange.
Follow the confirmed route.
Wait for Footle's instructions. Do not send the pair to the company or imprint address unless we confirm it.
Questions, answered
What the Trial means in practice.
Can I wear the shoes in normal daily life?
Yes. Normal daily-wear trial use is expected. The Trial is intended to help you judge the fit in the routine you bought the shoes for.
Do the shoes need to remain unused or resaleable?
No. They do not need to remain unused or resaleable. Keep the original shoebox and included packaging where practical.
Who provides the return shipping label?
For the first Founder Edition Trial return or exchange within Switzerland, Footle provides the Swiss Post return label after confirming your request.
Where should I send the pair?
Contact Footle first and wait for the confirmed return address. Do not send returns to the company or imprint address unless Footle confirms it for your return.
Need help with the fit or Trial?